Crash Loop in prl_disk_tool - 20000+ crash reports for prl_disk_tool

Discussion in 'Windows Virtual Machine' started by DouglasGodfrey, Nov 13, 2013.

  1. DouglasGodfrey

    DouglasGodfrey Bit poster

    Messages:
    3
    Mac Pro 2008 with 16GB RAM and 16TB Disk

    System Hardware:
    Model Name: Mac Pro
    Model Identifier: MacPro3,1
    Processor Name: Quad-Core Intel Xeon
    Processor Speed: 2.8 GHz
    Number Of Processors: 2
    Total Number Of Cores: 8
    L2 Cache (per processor): 12 MB
    Memory: 16 GB
    Bus Speed: 1.6 GHz
    Boot ROM Version: MP31.006C.B05
    SMC Version (system): 1.25f4

    ATI Radeon HD 5770:
    Chipset Model: ATI Radeon HD 5770
    Type: GPU
    Bus: PCIe
    Slot: Slot-1
    PCIe Lane Width: x16
    VRAM (Total): 1024 MB
    Vendor: ATI (0x1002)
    Device ID: 0x68b8
    Revision ID: 0x0000
    ROM Revision: 113-C0160C-155
    EFI Driver Version: 01.00.436
    Displays:
    VA2431 Series:
    Resolution: 1920 x 1080 @ 60 Hz
    Pixel Depth: 32-Bit Color (ARGB8888)
    Display Serial Number: RPX101720933
    Mirror: Off
    Online: Yes
    Rotation: Supported
    Adapter Type: DVI Or HDMI
    Adapter Firmware Version: 8.18
    VA2431 Series:
    Resolution: 1920 x 1080 @ 60 Hz
    Pixel Depth: 32-Bit Color (ARGB8888)
    Display Serial Number: RPX101720939
    Mirror: Off
    Online: Yes
    Rotation: Supported
    Display Connector:
    Status: No Display Connected


    Mac OS X 10.6.8 build 10K549 with all updates applied

    Parallels Desktop Build 8.0.18608
    (Revision 898384; July 17, 2013)

    Based on Qt 4.7.4 (64 bit)
    Built on Jan 25 2012 at 12:40:26
    From revision 8cd370e163

    Virtual machine:
    OS Name Microsoft Windows 7 Ultimate N
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name XXXXXXXX-XX
    System Manufacturer Parallels Software International Inc.
    System Model Parallels Virtual Platform
    System Type x64-based PC
    Processor Intel(R) Xeon(R) CPU E5462 @ 2.80GHz, 2792 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Parallels Software International Inc. 8.0.18608.898384, 10/26/2007
    SMBIOS Version 2.3
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name XXXX\xxxxxxxx
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 4.00 GB
    Available Physical Memory 2.25 GB
    Total Virtual Memory 20.0 GB
    Available Virtual Memory 18.3 GB
    Page File Space 16.0 GB
    Page File C:\pagefile.sys


    4 virtual disks:
    HDD 1: 256GB plain disk
    HDD 2: 512GB plain disk
    HDD 3: 128GB plain disk
    HDD 4: 128GB plain disk


    20000+ crash reports for prl_disk_tool. There were approximately 50 crashes per minute from 2:00 AM to 9:30 AM.

    Process: prl_disk_tool [68714]
    Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_disk_tool
    Identifier: prl_disk_tool
    Version: 8.0 (18608.898384)
    Code Type: X86-64 (Native)
    Parent Process: prl_disp_service [38037]

    Date/Time: 2013-11-13 09:29:10.631 -0500
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000010ff31a00
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 ...ple.CoreServices.CarbonCore 0x00007fff861b2639 _SCUniverseGetEntryAddress + 76
    1 ...ple.CoreServices.CarbonCore 0x00007fff861b86d3 FileIDTree_FindVolumeRecordFromDeviceID + 41
    2 ...ple.CoreServices.CarbonCore 0x00007fff861b85ff FileIDTreeGetVRefNumForDevice + 72
    3 ...ple.CoreServices.CarbonCore 0x00007fff861b8547 FSMount::FSMount(unsigned int, FSMountNumberType, short*) + 73
    4 ...ple.CoreServices.CarbonCore 0x00007fff861b6c19 PathGetObjectInfo(char const*, unsigned int, unsigned int, short*, unsigned int*, unsigned int*, char*, unsigned int*, unsigned char*) + 296
    5 ...ple.CoreServices.CarbonCore 0x00007fff861b6a48 FSPathMakeRefInternal(unsigned char const*, unsigned int, unsigned int, FSRef*, unsigned char*) + 114
    6 QtCorePrl 0x0000000101977bd9 QFSFileEngine::fileName(QAbstractFileEngine::FileName) const + 2441
    7 QtCorePrl 0x000000010197510c QFSFileEngine::eek:wner(QAbstractFileEngine::FileOwner) const + 348
    8 QtCorePrl 0x00000001019753ab QFSFileEngine::fileFlags(QFlags<QAbstractFileEngine::FileFlag>) const + 139
    9 QtCorePrl 0x00000001019288cf QFile::exists() const + 47
    10 QtCorePrl 0x00000001019660a9 QSettings::QSettings(QString const&, QSettings::Format, QObject*) + 13337
    11 QtCorePrl 0x0000000101967463 QSettings::QSettings(QString const&, QSettings::Format, QObject*) + 18387
    12 QtCorePrl 0x0000000101962b23 QSettings::endArray() + 8787
    13 QtCorePrl 0x0000000101962c13 QSettings::endArray() + 9027
    14 QtCorePrl 0x0000000101962c60 QSettings::QSettings(QString const&, QSettings::Format, QObject*) + 32
    15 QtCorePrl 0x000000010188c04f QLibraryInfo::buildDate() + 655
    16 QtCorePrl 0x000000010188c328 QLibraryInfo::buildDate() + 1384
    17 QtCorePrl 0x000000010188c3d5 QLibraryInfo::buildDate() + 1557
    18 QtCorePrl 0x000000010188c4ba QLibraryInfo::location(QLibraryInfo::LibraryLocation) + 58
    19 QtCorePrl 0x00000001019ac98e QCoreApplication::libraryPaths() + 334
    20 QtCorePrl 0x00000001019acdac QCoreApplication::init() + 188
    21 QtCorePrl 0x00000001019ace47 QCoreApplication::QCoreApplication(int&, char**, int) + 103
    22 prl_disk_tool 0x000000010000721d start + 381
    23 prl_disk_tool 0x00000001000070d4 start + 52
     

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