On the new computer where the .pvm system file is copied, it prompts to update after 2 days of normal use. After clicking update, the **.pvm system file is lost.
Hello @meilil, Please restore the .pvm file from backup and Please create a support ticket by referring to this KB article: https://kb.parallels.com/6571 and reply with the ticket number so we can investigate. Thanks, McAllen.