deactivate license to use it on new computer

hi,
when activating parallels on the new computer, there should be a button for "activate parallels on this computer" but there is no such button. It says my license reached activation limit. I am not able to deactivate my license on old computer not activate it on new.. Do i need to buy a new product each time i move to new computer?

please help

 

Similar problem here...I want to properly deactivate both P12 and W10 permanent licenses to move to a new computer, but can't do or see anything because of activation limit reached msg.

 

Hello, kindly send your Parallels Desktop license key in private message. Thanks, Parallels Team.

 

Hello, please send your Parallels Desktop license key in private message. Thanks, Parallels Team.

 

how to send private message here?

 

How do I send a private msg?

 

I have the same problem, how do I send a private msg?

 

Hi @RobinS1 , we have sent you a private message. Kindly check your inbox and help us with your license key there.

 

reply to your email is undeliverable:
"Your message to forumadmin@parallels.com couldn't be delivered.
forumadmin wasn't found at parallels.com."

 

Dear DebasmitaM@Parallels,
All attempts to reply to your message in my Inbox have bounced.

 

Having the same problem. I have Parallels installed on a computer on which I do not wish to use it. I want to free up that license. I don't wnat to activate Parallels on a different computer YET, but I want to know that I absolutely positively will NOT get that damn "license has reached activation limit" message when I *do*. And the only way to ensure that is to deactivate it on the computer I'm not using.

 

I Also have the same problem when trying to active Parallels on new computer - very frustrating as I have just been charged for the subscription renewal.
Has anyone been successful in getting this problem resolved?

 

Hi, we have sent you a private message, kindly send your license key over there.

 

Hi, please let us know what is the error message you are getting while trying to active your license key.

 

Hi, we have sent you another DM. Please try to reply over there.

 

This license has reached its activation limit and can no longer be used to activate new product copies.

 

This license has reached its activation limit and can no longer be used to activate new product copies.

Any idea when I can get a solution to this problem? Im running on the trial version even though I have paid the subscription - Only 7 days left on the trial!

 

Hi, we have sent you a private message. Kindly help us with your registered email address over there.

 

Hello, I encounter the same problem. Please pm me. Thank you.

 

Hi, we have sent you a private message. Kindly check and response.