Delete Account Not working

Discussion in 'Account and Subscription Management' started by Parallels User, Mar 5, 2022.

  1. Parallels User

    Parallels User Guest

    >>> Message has been deleted by the user <<<
     
    Parallels User, Mar 5, 2022
    #1
  2. EugeneP4

    EugeneP4 Bit poster

    Messages:
    1
    the same, can't delete my account
     
    EugeneP4, Mar 29, 2023
    #2
  3. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    375
    Hello,
    Please follow the steps in this article to delete your account:https://kb.parallels.com/124513
    If you are unable to, kindly provide us with the screenshot of the error message that you are receiving while trying to delete your account?
    Thanks
     
    Pramesh Boodadoo, Mar 30, 2023
    #3
    Adeboye Adeotan likes this.
  4. PhilipG5

    PhilipG5 Guest

    Hi,

    It is not working for me as well. When I follow the steps, I receive an email from Paralells "Confirm deletion of your Parallels account", I click the link and follow the procedure, but if I try to log in after I confirm the complete deletion, it works and my account is still active.
     
    PhilipG5, Apr 7, 2023
    #4
  5. Parallels User

    Parallels User Guest

    Is someone from the staff reading the forum?
     
    Parallels User, Apr 14, 2023
    #5

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