Deleted email and lost access to account

Discussion in 'General Questions' started by ColinB5, May 24, 2024.

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  1. ColinB5

    ColinB5 Bit poster

    Messages:
    2
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    586
    Hello,
    We have sent you a private message on the Parallels Forum Platform for further assistance.
    Thank you.
     
  3. BobG8

    BobG8

    Messages:
    1
    My email was discontinued by vendor (fsxxx@cxxxxxx.xxx). Cannot log in, Parallels keeps sending verifications to the discontinued email. Current subscription about to expire, cannot renew it. Have Pro, interesting in renewing and upgrading to Business subscription
    New email is rbxxxxx@xxxxx.xxx
     
  4. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    186
    Hello @BobG8
    Thank you for your feedback.
    Please note that your Pro subscription is already assigned to your Parallels Account linked to your gmail address.
    Thanks!
     

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