Desktop 7 will not start after upgrade 14922 installed

Discussion in 'Installation and Configuration of Parallels Desktop' started by heps, Sep 17, 2011.

  1. heps

    heps Bit poster

    Messages:
    2
    When prompted to install the 7.0.14922.693916 I did the update.

    After successful installed update Parallels Desktop 7 will not start anymore.
    I got error message ...app will not run, Classic environment is no longer supported
    Mac OS is 10.6.8 (Snow Leopard)

    I've submitted a ticket to Parallels but have not gotten a response so far.
     
    heps, Sep 17, 2011
    #1
  2. strells

    strells Product Expert

    Messages:
    573
    Just try running the installer again. Something is wonky with your installation of PD.

    Steve
     
    strells, Sep 18, 2011
    #2
  3. heps

    heps Bit poster

    Messages:
    2
    Hi Steve,

    thanks for the hint. After running installation again everything is running well.
    I've got the same answer from Parallels support.

    HePS
     
    heps, Sep 19, 2011
    #3

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