Diablo 2: Resurrected does not run on Mac M1 Parallel

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by BradleyF3, Aug 14, 2021.

  1. MichalH4

    MichalH4 Bit Poster

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    1
    Same here. Trying to run it on iMac Pro 2017 (3,2 GHz 8core Intel Xeon W, 32 GB RAM, Radeon Pro Vega 56 8 GB) under Parallels 17.0.1 with no success...
     
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  2. beagley

    beagley Bit Poster

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    34
    Hi,
    Looks like this thread has been turned into "all things Diablo 2 Ressurected on Macs under parallels", so here's me:
    *Error message attached*
    "Failed to Initialize graphics device. Please ensure your PC meets the minimum..."
    On a 2017 MacBook Pro, latest Parallels, latest Windows 10. (2.8 GHz Quad-Core Intel Core i7, 16GB, Radeon Pro 555 2GB).
    My searching and research suggests the problem is either:
    1) Parallels not supporting DTX12 in quite the way it needs to?
    or
    2) Windows on Parallels can only see the integrated (Intel HD Graphics 630) and can't see the Radeon Pro card?
    best regards!
     

    Attached Files:

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  3. robibobi

    robibobi Bit Poster

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    i'm having the same error message. Daamn, it would be awesome if this game worked on Parallels... I would buy it IMMEDIATELY :)
     
  4. AlanS15

    AlanS15

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    1
    Having same issue with iMac 5k 27" 2020, AMD Radeon Pro 5700 XT 16 GB. Uploading screen shot and I also
     

    Attached Files:

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  5. PaulD23

    PaulD23 Bit Poster

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    Hey i have the same problems in MacBook Air with M1. My Tech Report ID is 380023250
     
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  6. MichaelR71

    MichaelR71 Bit Poster

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    I watch the forum every day hoping someone can find a solution to run the game. I made an email support request to Parallels, but they never answered me ... I got the exact same error message with Parallels 17 and Windows 11 on my MacBook Pro M1
     
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  7. BradB7

    BradB7 Bit Poster

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    79
    I'm not a Gamer, but all these posts about games not working now with Windows 11 ARM in Parallels (especially Steam), I'm wondering if the WDDM 2.0 driver is the issue? Parallels only has 1.3 in DXDiag for DirectX 12.
     
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  8. TimL19

    TimL19

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    1
    Just bought parallels for this reason, disappointed to find this exact issue. Hope we can get it resolved!
    Thanks,
    Tim
     
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  9. MarieliseH

    MarieliseH Bit Poster

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    1
    Same issue, and pretty disappointed. I just bought the game. Trying to run on Imac Retina (4.2 GHz Quad-Core Intel Core i7) on parallels 17.
     
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  10. PaulD23

    PaulD23 Bit Poster

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    Do we get an update?
    Are u in to it?
     
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  11. IgorS9

    IgorS9

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    same issue here! MBP m1 "Failed to Initialize graphics device..."
    any updates?
     
  12. sleepyhound

    sleepyhound Bit Poster

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    Haven't seen any updates from Parallels support yet but since someone from their team responded to this thread I hope they're keeping an eye on it... Even a quick update of "yes, we're aware there is an issue and we're working on a fix" or even "there won't be any way to fix this" officially from them would be appreciated.
     
  13. MichaelH63

    MichaelH63 Kilo Poster

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    774
  14. BradB7

    BradB7 Bit Poster

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    79
    Has anyone tried installing it via Linux? I've seen threads that it can be. Try a linux distro VM under parallels and use that? I'm thinking once Steam is supported for a release, you could use something like ZorinOS to do so.
     
  15. DrewH3

    DrewH3 Bit Poster

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    Interesting. I haven't heard any updates from Blizzard or Parallels. I wonder if there is a patch someone can make?
     
  16. Maria@Parallels

    Maria@Parallels Kilo Poster

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    8,693
    Hello,
    Thank you for the provided information.
    We've involved Parallels Engineering Team in this case and once we get any updates we will let you know.
     
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  17. robibobi

    robibobi Bit Poster

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    I see that Parallals Desktop has just been updated to 17.1.0. Has anyone tried to run d2:r on it?
     
  18. SWANDY

    SWANDY Kilo Poster

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    Would love to know but my "other" issue is I had my M1 iMac built with 8GB RAM and Parallels will only use 4GB for Windows 11 - which does run fine on 4GB - but D2R requires 8 so don't even know if it will run after the issues are solved by Parallels.
     
  19. MichaelH63

    MichaelH63 Kilo Poster

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    774
    It won't work. The driver model is still 1.3 which doesn't support DirectX12.
     
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  20. sleepyhound

    sleepyhound Bit Poster

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    Hate to be the bearer of bad news...
    [​IMG]
     

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