disable auto install/update of Parallels Toolbox

Discussion in 'Windows Guest OS Discussion' started by StanHaines, Nov 15, 2020.

  1. StanHaines

    StanHaines Bit Poster

    Messages:
    2
    Every time I launch my virtual Windows 10 box the "Parallels Tools Installation Agent" attempts to update parallels tools.
    I do NOT want Parallels Toolbox installed. How can I disable this auto install/update function?

    Thanks
     

    Attached Files:

  2. sergk

    sergk Parallels Developers

    Messages:
    513
    Hello,

    Parallels Tools is part of Parallels Desktop product. Parallels Toolbox is completely separate application.
    Parallels Tools are needed for correct work inside virtual OS. You better make it to be installed.
     
  3. StanHaines

    StanHaines Bit Poster

    Messages:
    2
    Thank you for that explanation. I did confuse Parallels Tools and Parallels Toolbox!
     
  4. JD_4

    JD_4 Bit Poster

    Messages:
    1
    First, thanks for a wonderful Parallels product. That said, how about better branding on these two items? The difference between "Tools" and "Toolbox" is going to be lost on 90% of users (Lord help you if you are not a native English speaker...). I found this thread via Google out of desperation/irritation trying to keep Parallels Toolbox from chiming in with annoying dialogs whenever I connected to an external monitor etc. I have now uninstalled it after realizing the distinction between it and Tools --grateful for this thread. It seems that Parallels works great without Parallels Toolbox which mostly covers functions that are built into Mac OS X already.
     
  5. MarkR29

    MarkR29 Bit Poster

    Messages:
    3
    With the latest version of Parallels if Tools is installed automatically then access to the Mac desktop and mac files is removed which makes Parallels totally useless.
    Please advise
    MARK
     
  6. sergk

    sergk Parallels Developers

    Messages:
    513
    Hello Mark,

    You mean that after update Parallels Toolbox you can't see files on your desktop? Am I understand your problem correctly?
    If yes then check if "Hide Desktop Files" or "Presentation Mode" tool is turned ON. Active tools are marked with white circle in Parallels Toolbox window. If one of them is enabled then turn it off.

    btw, there is an option in Parallels Toolbox preferences to disable automatic updates.
     
  7. MarkR29

    MarkR29 Bit Poster

    Messages:
    3
    Hi Sergk, thanks for your prompt reply. When I update the tools option from within the VR when it reboots the VR I cannot access the hard drive, the desktop or any of the external drives (plugged into MacOS). This means that all of the Win files I have residing on the Mac hard drive are inaccessible as are the files on the external drives (unless I reconfigure them to be plugged into the VR which doesn't suit the way I work, or any files I might have placed on the desktop. This has only changed for me in the most update of Parallels and its the same problem on all the machines ( I used Parallels on 4 x Mac's and the problem is the same on all of them) running either MacOs Monterey or MacOS Catalina.

    The toolbox updates causing the problem are the usual one's that are installed every time a new version of Parallels is released - not the toolbox that is an add-on purchase.

    Many thanks
    MARK
     
  8. MarkR29

    MarkR29 Bit Poster

    Messages:
    3
    Sorry Sergk --
    That is the Tools installation agent that is causing the problem, not the Parallels tools.
    Apologies for the confusion.
    M
    Screen Shot 2017-08-25 at 04.28.26.png
     
  9. sergk

    sergk Parallels Developers

    Messages:
    513
    Not a problem, I will inform Parallels Desktop team to pay attention to your issue.
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello,
    Do you have an issue with the Parallels Tools installation after every virtual machine restart? Did it install successfully?
    Could you collect the technical report once the issue reoccurs and post the report's ID here please?
     

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