Disk error when launching Parallels Desktop

Discussion in 'Windows Virtual Machine' started by SandrineG, May 23, 2011.

  1. SandrineG

    SandrineG Bit poster

    Messages:
    2
    Hello,

    Since this morning, I'm unable to launch Parallels Desktop. A black windows opens with the following error message :
    "SCSI controller is not installed.
    Network bootrom is installed.
    Trying to boot from Primary Master IDE Drive...

    Err. lecture disque
    Entrer Ctrl+Alt+Suppr pour redémarrer"

    I tried to shut off my Imac several times, still the same.
    I tried to reinstall Parallels Desktop 6, nothing changed.

    Really don't know what to do. Anyone could help ?

    PS: It's been working really well for several months till today...
     
  2. Roman Fattakhov

    Roman Fattakhov Parallels Team

    Messages:
    62
  3. SandrineG

    SandrineG Bit poster

    Messages:
    2
    Thank you Roman for your reply.
    I'm probably stupid, but how can I open the configuration of the virtual machine when I can't launch Parrallels Desktop and see my Virtual Disk?

    In the little black window which opens, I have no hardware section or "configuration editor"?

    Tomorrow, Il have an appointment with 2nd Level Support Team who will access directly to my computer and check it by themselves. Hope it will solve my problems.
    Thanks anyway for your help.
     
  4. GarethK

    GarethK Bit poster

    Messages:
    1
    I am getting the same error message on my XP vm. Have recently upgraded from Mac OS 10.6 to 10.7 and parallels 5 to 6. Tried the KB fix by repairing the drive with installation disk but after disc found (and some initial XP screen -too quick to see) I just get a blank screen that hangs. Disk is legit copy and OK.

    Would be happy to just get some files of it if I can't get XP to boot.



    Problem reported with ID number 9660833 (hang when installation cd recognised) and ID 9660915 when installation CD not inserted.
     

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