Display problems with Office 2007 / Access 2007 based applic

Discussion in 'Parallels Remote Application Server' started by TrialWorks, Jul 21, 2008.

  1. TrialWorks

    TrialWorks Guest

    We run an Access 2007 based (or really ART 2007) application and SOME of the 2x users experience an odd display problem.

    For some users the application via Application Publishing displays exactly as if it woul if they were running it locally, with full Office 2007 colors. My best example is the office button (top left) has all of its colors when things are normal.

    For some of the other users it goes to a reduced state. The reason it is aproblem is because grids, which are normaly dual colored - alternating - go to a single green color and make the text difficult to read.

    We've batttered our heads comparing systems and settings; the systems are different but 2X settings are the same and we get the issue. Happens on Windows XP machines so far, but not all. Some XPs are fine.

    We also have a Terminal Server app in the 2X application server setup, when the users with problems trigger that AND then run the Access 07 application then they see all the colors. It's only happening via publishing.
     
  2. nixu

    nixu Guest

    Hi,

    In the client, from the farm properties -> advanced switch off 'Use client system colors' and 'Use client system settings'. These might help.

    Nixu
     
  3. TrialWorks

    TrialWorks Guest

    definatley tried those checkboxes in both ON and OFF position.

    They are OFF on the other clients not showing the symptoms; in the few pcs with the problem it makes no difference.
     
  4. TrialWorks

    TrialWorks Guest

    I figured out the issue!

    I fixed the problem finally, here is how:

    The client did not have Office 2007 on it, only 2003.
    Downloaded and installed Microsoft Access 2007 Runtime to the CLIENT PC. After the install, I launched the MSACCESS.EXE (for Office 12) and let it do its configurations, then closed it. Rebooted the computer. Started up and launched the app via 2x - viola - proper color scheme. So I guess the lesson learned is it cannot display the 2007 colors if you don't have them available on your local PC.

    This is great for anyone else with Office 2007 on a terminal server -- if your users want fancy color schemes you can apply the free ART 2007 to the client PCs and reboot.
     

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