Do not install Parallels Toolbox Clipboard History if using Microsoft Remote Desktop

Discussion in 'Installation and Configuration' started by Mundford, Apr 20, 2022.

  1. Mundford

    Mundford Bit Poster

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    Activating the Clipboard History utility from within Parallels Toolbox rendered Microsoft Remote Desktop for Mac running workspaces almost useless, as it crashes continually when copying from within the RemoteApp streamed app. This can also hang local applications on the Mac until Remote Desktop has been force quit.

    We've replicated this on the original M1 13" MacBook Pro, an M1 Pro 14" and 16" MacBook Pro.

    Quitting Clipboard History returns Remote Desktop to operating normally. We're still not convinced that having Parallels Toolbox running without Clipboard History is entirely blameless, but due to the productivity hit this has caused, we're playing safe and no longer running the Toolbox at all.
     
  2. Asish@Parallels

    Asish@Parallels Staff Member

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  3. Mundford

    Mundford Bit Poster

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    Thanks Asish
    I'm afraid this caused so many problems in terms of productivity that we'll run without Parallel Tools. We don't rely on this at all, although Parallels Desktop itself is critical to us.
    Many thanks for the suggestion though.
    Kind regards
    Andy
     
  4. Asish@Parallels

    Asish@Parallels Staff Member

    Messages:
    112
    Hello, You are welcome. Please reach us back for further assistance.
     

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