I've sent 3 emails over the last 2 weeks to firstname.lastname@example.org to get information about upgrading Parallels 2.5 > 3.0. I purchased a retail copy of Parallels from MacMall a couple weeks ago and they sent me the old 2.5 version. They told me I had to contact Parallels to get upgraded to 3.0. However, none of my emails have been acknowledged, much less answered. This morning, I can't get on the Parallels website to get the phone number to call to speak to a human being. This is starting to make me a little upset... Can anyone from Parallels support contact me and tell me how I can get my 3.0 upgrade?