Download Video stopped working

Hello,
A few days ago, the "Download Video" app stopped working. It cannot detect youtube videos (attachment: video not found [Polish text]), when I paste a playlist, I get the message "video is unavailable".
I'm running Windows 11 build 22621.1265

 

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

Hi, thank you. Just generated a report, id: 418689491

 

Greetings vokial,
The issue has been addressed now.
Please check.
If the issue still persists, collect a new technical report as per this article: https://kb.parallels.com/en/124107
Have a great week ahead!

 

Works great, thank you

 

Hi, youtube not downloading for me. 420613346 thanks

 

Hi, youtube not downloading for me. 420613346 thanks

 

Greetings,
Thank you for posting on Parallels Forum.
As we can see from the technical report, you are using previous version of Parallels Toolbox.
Kindly update it o the latest one and check. Issue should be addressed.
Check screenshot in attachment how to update.
If the issue still persists, collect a new technical report as per this article: https://kb.parallels.com/en/124107
Have a great week ahead!

 

Hello,
Thanks for the response.
I'm being told that I do have the latest update. Tested and not working for me.

 

Hello, can someone please look at this issue for me please. Running lastest version checked for updates each day. Works on other video sharing platforms but not youtube.

Thanks

 

Fixed it with a full reinstall.