drag and drop quit working

Discussion in 'General Questions' started by synterx, Dec 18, 2007.

  1. synterx

    synterx

    Messages:
    6
    Been using Parallels with XP on my macs since it came out. I just got a new MBPro, and installed everything as usual, fresh clean Parallels, just downloaded today, so it's current. Now I can't drag a file from the mac desktop to windows desktop. I get a white circle with a line through it. Never did that before, always worked (well, not before that feature was officially added...).

    Checked all the settings, don't see anywhere that could effect that. I don't think I need a shared folder setup, as I rarely do that. I just occasionally drag a folder or two around.

    Any ideas?
     
  2. khennes

    khennes

    Messages:
    10
    Did you do the Mac security update this week by any chance? It could be a coincidence, but my drag and drop has also stopped working from Mac to Windows (although works from Windows to Mac) and the only software update of any kind that I have done in the interim is Security update 2007-009. Cut and Paste is now broken in this direction too.
     
  3. synterx

    synterx

    Messages:
    6
    yes, I just did last night before I installed Parallels and XP. And you are correct, I can drag from windows to mac, just not mac to windows. Whew, at least I'm not alone. Unfortunately, I rarealy drag from windows to mac, so this is of little consulation to me. I hope someone else knows of a workaround to this.
     
  4. phil@exworld.org

    phil@exworld.org

    Messages:
    2
    Use migrated hard drive on desktop

    I'm running into the same problem. Work around is to open the Parallels migrated hard drive that appears on the OS X desktop. You can drill down to your Windows user folder and copy files from Mac to the Windows desktop.
     
  5. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    try to reinstall Parallels Tools please.

    Best regards,
    Alicia.
     
  6. khennes

    khennes

    Messages:
    10
    Tried that - Doesn't fix the problem.
     
  7. Alicia

    Alicia Parallels Team

    Messages:
    683
    khennes, could you please tell what MacOS and Parallels build you have?

    Best regards,
    Alicia.
     
  8. khennes

    khennes

    Messages:
    10
    I am running Parallels 3.0 for Mac, Build 5582. My MacPro is running 10.4.11 and my Guest OS is Windows XP.

    I installed Security Update 2007-009 (10.4.11 Universal) from Apple earlier this week. Both cut/paste and drag and drop worked before the Security Update, but now both features only work from Windows to Mac but not vice versa. I have restarted Windows, reinstalled parallels Tools, relaunched Parallels, and restarted the Mac - all multiple times - still doesn't work.
     
  9. Alicia

    Alicia Parallels Team

    Messages:
    683
    Unfortunately, drag and drop in 5582+Tiger is a known issue and we are already investigating it in-house. If drag and drop function is critical for you, the only way to solve it for now - to downgrade to 5160. I'm awfully sorry for the inconvenience.

    Best regards,
    Alicia.
     
  10. rdean

    rdean

    Messages:
    23
    Same issue

    Alicia,

    Could you post when this is fixed, or can we just assume that it will be in the next build.

    Thanks,
    Richard
     
    Last edited: Dec 21, 2007
  11. drudas99

    drudas99

    Messages:
    3
    Same here, it's no longer working for me.

    Parallels: Build 5160
    Mac OSX Tiger: 10.4.11
     
  12. jjjjww6

    jjjjww6

    Messages:
    1
    I have same system (Parallels: Build 5160 Mac OSX Tiger: 10.4.11 ) with the same issues, can I get an email when this is fixed?
     
  13. rbh

    rbh

    Messages:
    53
  14. cathyh

    cathyh

    Messages:
    1
    Build 5160

    It looks like Build 5160 is not working for a lot of people with Mac OS X 10.4.11, and neither drag and drop nor copy/paste are working. Would going back to an earlier version help? Has anyone found a temporary fix for this?
     
  15. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello all,

    that drag-and-drop issue is already tested in-house and fixed in our next build which is going to be released soon. The problem was caused by the latest Mac OS security updates.

    Best regards,
    Alicia.
     

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