e-mail address change - expired link

Discussion in 'Account and Subscription Management' started by AndreaG17, Jul 24, 2023.

  1. AndreaG17

    AndreaG17 Bit poster

    Hi, I'm trying to change the email address in my Parallels account following the suggested procedure https://kb.parallels.com/116540. I receive the email, but the link is expired. I tried the whole procedure many times, clicking immediately on the link, but the result is always the same.
    Please help me, it is very important because the actual email address is going to be dismissed soon.
    Thank you.
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Hello Andrea,
    Thank you for your feedback.
    We sent you a private message, please check it and provide us with a reply.

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