El Capitan/Windows 10 USB Issues

Discussion in 'Windows Virtual Machine' started by AJM, Aug 17, 2016.

  1. AJM

    AJM Bit poster

    Messages:
    1
    Hello, I have a Line 6 KB37 midi keyboard/sound controller that I am trying to get running in Windows hosted in Parallels from my Mac. The device is recognized and works great in the mac, it is also recognized in Windows (when I connect it to the Windows VM) as a sound device and the drivers install fine, but in device manager it's reporting:
    ---------
    Location: Port_#0001.Hub_#0001
    This device cannot start. (Code 10)
    The I/O device reported an I/O error.
    ----------
    The device stays powered on when switched to Windows but blinks in an error state so I don't think it's a driver specific problem. The documentation states that it must be a directly connected USB port (specifically not through a hub) so I'm wondering if something about the Parallels mapping makes it think it's connected to a hub (particularly given the error message referencing a hub). I have tried:
    - Installing/uninstalling drivers numerous times in both windows and mac
    - Forcing the device to connect only to Windows in the Parallels config
    - toggling USB 3 support on/off in Parallels config
    - confirming latest firmware and drivers on device
    - rebooting both machines several times
    And many combinations therein, all to no avail...anyone else had issues like this?
    I'm running:
    El Capitan 10.11.6
    Windows 10.0.14393
    Parallels 11.2.1 (32626)

    Thanks
     

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