Error on shutdown

Discussion in 'Installation and Configuration of Parallels Desktop' started by LloydY, Nov 23, 2013.

  1. LloydY

    LloydY Bit poster

    Messages:
    1
    I always get and error: "(Waiting for) pro_cc.exe" when I try to shutdown Parallels (the latest version). Is there any way to eliminate this error?
     
  2. bunts1157

    bunts1157 Bit poster

    Messages:
    2
    I too had this problem with the latest update (Nov 2013), with prl_cc.exe not allowing Windows to close down. Details are now in the hands of the Parallels Development Team. There are two options you can try. One work-around is to exit Coherence before closing down Windows.

    Another solution is to reinstall the previous version.
    - Download the installation build using the following link: http://download.parallels.com//desktop/v9/update1.hf1/ParallelsDesktop-9.0.23140.935944.dmg "ParallelsDesktop-9.0.23140.935944.dmg
    - Shut down your virtual machine
    - Quit Parallels Desktop
    - Go to Applications -> find Parallels Desktop -> move it to trash (this wont delete your virtual machine, just Parallels Desktop application itself)
    - Install Parallels Desktop using downloaded installation file. When offered the latest version click on 'Skip'.
    - Start Windows virtual machine
    - Install Parallels Tools (the installation should be started automatically, if it does not please go to Virtual machine menu -> Install.Reinstall Parallels Tools)

    Both solutions worked for me. Choose what's best for you.
     
    Last edited: Nov 25, 2013

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