Extend Trial request

Discussion in 'Installation and Configuration of Parallels Desktop' started by ErwanJ, Feb 3, 2019.

  1. ErwanJ

    ErwanJ Bit poster

    Messages:
    2
    Hi, i've recently tried Parallels desktop for mac, and it is working exactly as expected.
    I asked my company to get me a license but it seems their account as some issue and it's impossible for them for the moment to get a key...
    My company already has opened a support ticket but i would like to know if there is any way to restart the trial in waiting to figure out how to fix the issue ?
    Thanks in advance.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    It is not possible for us to extend the trial but you can buy a license in the meantime your company resolves issues with their account and get a refund for your order within 30 days from the date of purchase.
     
    ErwanJ likes this.
  3. ErwanJ

    ErwanJ Bit poster

    Messages:
    2
    Thanks for this quick answer! it seems like my company had the issue resolved! i should be able to get a key really soon :)
    thanks for the help
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
     

Share This Page