Failed to log into account

Discussion in 'General Questions' started by andreasb, Aug 27, 2008.

  1. andreasb

    andreasb Bit poster

    Messages:
    7
    Hi,

    I just bought Parallels Desktop for Mac 3.0 and I'm trying to register it to get the current version.
    For some reason, I'm always getting a message about a wrong password or account if trying to log in. I have several times and from several PCs reset my password. I got the respective mails and the password seems to be changed successfully, but on trying to login I get the same problem. I also created a new account using a mail alias and got the same problem. I'm out of ideas...
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please create ticket in support team, or call online sales, and they provide you information about account, or create registration
     
  3. andreasb

    andreasb Bit poster

    Messages:
    7
    Thanks John. Is there a possibility to create a support ticket without having to log into the account?
     
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please call online sales, they will create ticket and reply
     

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