Files don't re-appear when un-hiding them

Discussion in 'Parallels Toolbox for Mac' started by MarkK20, Oct 18, 2021.

  1. MarkK20

    MarkK20 Bit Poster

    Messages:
    3
    • Click the "Hide Desktop Files" option
    • All files on the desktop now have disappeared.
    • Click the "Hide Desktop Files" option again

    Expected result: files on my desktop re-appear again
    Actual result: the files stay hidden, which scared me a lot because i thought i had lost them all, but i did still see them through the Terminal. But this is a serious bug.
     
  2. MarkK20

    MarkK20 Bit Poster

    Messages:
    3
    If someone knows a work-around on how to get my files visible again, please let me know.
     
  3. MarkK20

    MarkK20 Bit Poster

    Messages:
    3
    I think i have found the issue i was running into: apparently also the "Presentation Mode" was switched on, which i can't remember having switched on. Anyways, after switching it off, the desktop files became visible again. Man, this costed me several hours of my work day and a near heart attack ;) Uninstalling the toolbox right away.
     
  4. LudwigC

    LudwigC Bit Poster

    Messages:
    2
    I tried to switch on/off both, presentation mode and hide desktop files.
    Tried to uninstall tool box and reinstalled it.
    But the files didn't appear on my desktop!!!!
    Is there any help on this issue?
     
  5. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hello, could you collect the technical report data and share the report's ID here please?
     
  6. LudwigC

    LudwigC Bit Poster

    Messages:
    2
    386610597
     
  7. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Thank you for your reply and please sorry for the delay in response.
    Please confirm that you've tuned off the presentation mode and if it doesn't help execute the following command in Terminal:

    defaults read com.parallels.tools.statecontroller

    Looking forward to your update.
     
  8. JovicaZ

    JovicaZ Bit Poster

    Messages:
    1
    cai install parralells on my mac book pro 2011 el capitan10.11.6
     

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