Final Fantast XI stopped working

Discussion in 'Windows Virtual Machine' started by ZakA, Nov 4, 2009.

  1. ZakA

    ZakA Junior Member

    Messages:
    10
    I had the game running under Parallels 4 but in 5 I get BSODs in Windows XP after choosing my character and a dll error in Windows 7.

    Fault Module Name: prl_umdd.dll
    Fault Module Version: 7.14.10.9220

    Google has not been my friend looking up that dll file so any ideas welcome.
     
  2. idlehand

    idlehand Bit poster

    Messages:
    3
    I'm getting the exact same issue with Windows 7. Here is the Error Log

    Log Name: Application
    Source: Application Error
    Date: 11/4/2009 6:24:53 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Parallels
    Description:
    Faulting application name: pol.exe, version: 1.18.12.0, time stamp: 0x49bfb399
    Faulting module name: prl_umdd.dll, version: 7.14.10.9220, time stamp: 0x4aeefced
    Exception code: 0xc0000005
    Fault offset: 0x00006c07
    Faulting process id: 0xad4
    Faulting application start time: 0x01ca5da5fe3506cd
    Faulting application path: C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe
    Faulting module path: C:\Windows\system32\prl_umdd.dll
    Report Id: 40afd00f-c999-11de-a1ba-001c4200a7ca
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-04T23:24:53.000000000Z" />
    <EventRecordID>2612</EventRecordID>
    <Channel>Application</Channel>
    <Computer>David-Parallels</Computer>
    <Security />
    </System>
    <EventData>
    <Data>pol.exe</Data>
    <Data>1.18.12.0</Data>
    <Data>49bfb399</Data>
    <Data>prl_umdd.dll</Data>
    <Data>7.14.10.9220</Data>
    <Data>4aeefced</Data>
    <Data>c0000005</Data>
    <Data>00006c07</Data>
    <Data>ad4</Data>
    <Data>01ca5da5fe3506cd</Data>
    <Data>C:\Program Files (x86)\PlayOnline\SquareEnix\PlayOnlineViewer\pol.exe</Data>
    <Data>C:\Windows\system32\prl_umdd.dll</Data>
    <Data>40afd00f-c999-11de-a1ba-001c4200a7ca</Data>
    </EventData>
    </Event>

    Now from what I can see the .dll is the new Parallels video driver. If I turn off 3D acceleration and start POL it works. Looks horrible but works.
     
  3. ZakA

    ZakA Junior Member

    Messages:
    10
    I see you were running the x64 version too so I tried installing my x86 version but still have the same error so it seems it is not an x64 error.
     
  4. idlehand

    idlehand Bit poster

    Messages:
    3
    Its a Video Driver issue. I reverted back to a non-WDDM driver. The Game launches and I get to the character select screen and then I get a BSOD. I really hope they fix this issue.
     
  5. serv

    serv Forum Maven

    Messages:
    817
    Guys, thanks for reporting. We're tracking this issue as #456588.
     
  6. luke55

    luke55 Bit poster

    Messages:
    1
    same thing here any fix yet?
     
  7. serv

    serv Forum Maven

    Messages:
    817
    We actually need some help from game owners. PM me if you'd like to help.
    luke55, you have a private message.
     
    Last edited: Nov 23, 2009
  8. ZakA

    ZakA Junior Member

    Messages:
    10
    I wish i could, I can't warrant $80 to be a beta tester...
     
  9. AllysonH

    AllysonH Bit poster

    Messages:
    1
    Wish i read this form before upgrading. FFXI crashes on Vista 32 bit running via parallel DT 5 in roughly in 2 sec after clicking on it. Also, i'm getting a black screen at log on to vista which once i click a bunch on where the start menu should be the screen then appars, is this also part of the video issue or a bad install
     
  10. William Huber

    William Huber Bit poster

    Messages:
    2
    I have this issue as well. I am willing to help troubleshoot it when I have a little time. What would you need to know?
     
  11. beta_toby

    beta_toby Bit poster

    Messages:
    2
    Having the same issue (FFXI current, Vista Ultimate, Parallels 5). Willing to help if you can troubleshoot :)
     
  12. KennethD

    KennethD Bit poster

    Messages:
    1
    FFXI Broken Macbook Pro 17 inch

    New Mac is fine but FFXI is broken in when running XP under Parallels 5. Matches above description I hope there is a patch coming thanks!

    Ken
     
  13. JesseeH

    JesseeH Bit poster

    Messages:
    4
    As a heads up, this issue has been resolved as of build 9308 (released Dec 21, 2009).
     
  14. William Huber

    William Huber Bit poster

    Messages:
    2
    Working swimmingly. Well done.
     
  15. JohannaZ

    JohannaZ Bit poster

    Messages:
    2
    Final Fantasy XI crashing

    This happens when when switching from Login Window to Game.
     
  16. JohannaZ

    JohannaZ Bit poster

    Messages:
    2
    Final Fantasy XI crashing

    This happens when switching from Login Screen to Game.

    Macbook Pro 15"
    NVIDIA GeForce 9400M and 9600M GT
    Mac OS X 10.6.5

    Parallels: Build 6.0.11990
    Guest OS: Windows XP 32 Bit
     
  17. JulianY

    JulianY Bit poster

    Messages:
    5
    Same here. I tried the lastest build (Build 6.0.11992) and it still crashes when it switching from login screen to game. I am back to Parallels 5 now. Unless it fixes in the next build, I will not using Parallels 6 :-(.
     
  18. Del

    Del Bit poster

    Messages:
    2
    Any update on this? I just bought Parallels for another purpose, but I'd love to be able to do quick Auction House checks from my Mac partition without having to get all the way over to the Boot Camp side of things. I'm on a 15" MacBook (late 2007? mid 2008?) which will be running XP Pro SP3 as the guest OS.
     
  19. SaulN

    SaulN Bit poster

    Messages:
    8
    It works for me. Parallels 6.0.11994, Windows XP Home SP3, Macosx 10.6.6

    It could probably use a little more memory and CPU speed but works pretty well. I've gotten in and traveled from Mhaura to Jeuno no problem.
     
  20. Del

    Del Bit poster

    Messages:
    2
    Seems to be working so far, although I have crashed it a few times. I wouldn't try claiming NMs or fighting much, but for poking at the Auction House or just saying hi to the linkshell it's not a big problem.

    Using MacOS 10.6.6 on a 4GB 2.4GHz somewhat older MacBook Pro running WinXP Pro SP3 on Parallels 6.0.11994.

    One thing - don't try to resize the window while it's running. It does Not Like That. Coherence mode seems to work fine. I just wish it didn't take three minutes or so to get the virtual machine running; it's probably about as fast to actually reboot into Boot Camp and go from there, without nearly as much crash risk, but it's nice to have the Mac windows remain open too.
     

Share This Page