Find License Key

Discussion in 'Account and Subscription Management' started by TamariaY, Aug 3, 2022.

  1. TamariaY

    TamariaY

    Messages:
    1
    Hello, I purchased a desktop pro subscription. How do I find my license key? I registered it upon activation. However, I did not receive an email containing it. My account will not move forward without it. It is not listed as purchased in the online store. Under accounts and licenses, it shows the partial number and no copy option. Also, I am receiving a message stating to active Windows in settings and this option is not there. Can you help?
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, please help us with your registered email address or purchased reference number.
     
  3. MateuszW2

    MateuszW2 Bit Poster

    Messages:
    4
    hi
    i bought a product and I got a redemption code
    while write code comunity
    "has already been redeemed, please contact us if you believe there is an error"
    because of which I did not receive activate the code
    the product is of course new so i don't know what is these
    I have not received an active key
     

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  4. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    151
    Hello, please let us know where you have purchased Parallels Desktop for Mac so that we can check this further. Thanks.
     
  5. MateuszW2

    MateuszW2 Bit Poster

    Messages:
    4
     

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  6. MateuszW2

    MateuszW2 Bit Poster

    Messages:
    4
    Media Markt. I got instructions on how to get the activation code there
     

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  7. MateuszW2

    MateuszW2 Bit Poster

    Messages:
    4
    I am sending the proof of purchase
     

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