Forgotten password (how to reset)

Discussion in 'Windows Virtual Machine' started by TomKBB, Jul 11, 2011.

  1. TomKBB

    TomKBB Bit poster

    Messages:
    2
    Hello all,

    I'm running XP under Parallels Desktop 3.0 for Mac and it's not accepting my password. I haven't booted
    in a while and it's conceivable that I changed it a few weeks ago and have mistaken what I thought it was.

    In any case, how in the heck can I recover (or reset) the Windows XP password so I can start the XP VM?

    TIA
     
    TomKBB, Jul 11, 2011
    #1
  2. JudithH

    JudithH Bit poster

    Messages:
    2
    reset password

    I cannot log in to set up Parallels on my MacBook Air. I cannot get any help from Apple or Parallels to do this. I even paid for tech support and cannot log into that either. What the heck am I supposed to do.

    Judith Henry
     
    JudithH, Jan 9, 2013
    #2
  3. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    Hi Judith,

    I assume you cannot login to your Windows, not Mac OS X? I could not find any tickets associated with your account, could you send me the ticket number?
    Although recovering Windows password is a Microsoft issue, you can try to follow these instructions:
    http://www.howtogeek.com/96630/how-to-reset-your-forgotten-windows-password-the-easy-way/
    I'd also suggest to make a backup of your VM before you do that: http://kb.parallels.com/8829
     
    Andrew@Parallels, Jan 21, 2013
    #3
  4. JudithH

    JudithH Bit poster

    Messages:
    2
    original Parallels had no registrati

    I have never been able to set up Parallels because I had no number on the box or any paperwork with the number
    in order to set it up with my Mac. I have tried and tried to get help. My next step is to take the software back to
    Apple and get my money back. It is not doing me any good. I do not have any other information to give you.

    Just fed up.

    Judy Henry
     
    JudithH, Jan 25, 2013
    #4

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