Free Upgrade?

Discussion in 'General Questions' started by JohnC15, Aug 22, 2017.

  1. JohnC15

    JohnC15 Bit Poster

    I have Parallels v11 installed but now that Parallels 13 is now here, clicked on a 'Free Upgrade' link. All went well but I now find that this, free upgrade, is a 14-day trial version. What happened to the FREE Upgrade? Any ideas?

    Screen Shot 2017-08-22 at 17.25.10.png
    Kind regards,
  2. Meenakshi@Parallels

    Meenakshi@Parallels Parallels Support

    Hello @JohnC15, Customers who purchased and registered a copy of Parallels Desktop 12 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2017 through October 31, 2017, are eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge, subject to certain conditions. Thanks, Meena.

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