I must say that as a paying customer I'm a bit disappointed at the lack of support from Parallels. I submitted the below problem to them via their "e-mail support" web page back in early March and despite multiple followups from me I never heard a single thing from anybody at Parallels. Since they seem unable or unwilling to offer any help I was wondering if anybody else had an answer to this problem. I originally sent this to Parallels on 3/12 and received a confirmation back from their RT system with a support ID of 117351. Here was the original message: I started using Parallels with one of the later beta builds (around 3000 I think). I don't recall if I've seen this prior to installing build 3186 or not, but now every time I launch Parallels I see the below warning message about Parallels Tools. How do I go about getting rid of this? The tools appear to be properly installed in the guest OS. Thanks. The message: Warning: Parallels Tools initializing is in progress. Please do not turn off or reset the virtual machine, and do not perform any operations in the guest operating system until Parallels Tools initializing will be complete, because it may result in data loss.