Got some problem with Bluetooth connection

Discussion in 'General Questions' started by Shaun Rooney, Nov 19, 2019.

  1. Shaun Rooney

    Shaun Rooney Bit Poster

    Messages:
    1
    Hi, I suppose that there're something wrong with my Bluetooth connection on my lap. I've tried to link the connection among my devices to transfer some files and it didn't work specially between my phone Galaxy A5 (2017) and my lap - a 2013 old version of ASUS. Actually, I could see any sign of connection on my lap screen. Is there anyone know how to step this problem ??? Many thanks!
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, and which Parallels Access version are you using?
     
  3. rachelg2

    rachelg2 Bit Poster

    Messages:
    35
    Try these steps if your Bluetooth isn't working.

    Run the Bluetooth troubleshooter
    Select Start, then enter settings. Select Settings > System > Troubleshoot > Other troubleshooters. Next to Bluetooth, select Run and follow the instructions.

    Open Troubleshoot settings

    Make sure you have the latest drivers
    If you recently upgraded to Windows 11 or installed Windows 11 updates, the current driver may have been designed for an earlier version of Windows. To automatically check for driver updates:

    Select Search on the taskbar, search for Device Manager, and then select Device Manager from the list of results.

    In Device Manager, select Bluetooth, and then select the Bluetooth adapter name, which may include the word "radio."

    Press and hold (or right-click) the Bluetooth adapter, and then select Update driver > Search automatically for updated driver software. Follow the steps, then select Close.

    After installing the updated driver, select the Start button, select Power > Restart if you're prompted to restart, and then check whether that fixes the connection issue.

    If Windows can't find a new Bluetooth driver, visit the PC manufacturer's website and download the latest Bluetooth driver from there.

    Important: An outdated or incompatible driver is one of the most common causes of Bluetooth connection problems.

    To manually install the Bluetooth driver:

    Go to your PC manufacturer's website and download the latest driver. Then do one of the following:

    If you downloaded an executable (.exe) file, just double-click the file to run it and install the drivers. That should be all you need to do.

    If you downloaded individual files, and at least one file has an .inf file name extension and another has a .sys extension, do the following:

    Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results.

    In Device Manager, select Bluetooth > the Bluetooth adapter name. (If it's not listed there, check in Other devices.)

    Press and hold (or right-click) the network adapter, and then select Update driver > Browse my computer for drivers.

    Select Browse, select the location where the driver files are stored, and then select OK.

    Select Next, and follow the steps to install the driver. When the installation is finished, select Close.

    After you've updated the driver, select the Start button, select Power > Restart if you're prompted to restart, and check whether that fixes the connection issue.

    Uninstall the Bluetooth adapter in Device Manager
    If you don't see the Bluetooth icon, but Bluetooth does appear in Device Manager, try to uninstall the Bluetooth adapter, and then trigger an automatic reinstall. Here's how:

    Select Search on the taskbar, enter device manager, then select Device Manager from the results.

    In Device Manager, select Bluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word "radio"), and select Uninstall device > Uninstall.

    Select Start, then select Power > Shut down.

    After your device shuts down, wait a few seconds, and then turn it back on. Windows will try to reinstall the driver.

    If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes.

    Regards,
    Rachel Gomez
     
  4. arshada1

    arshada1

    Messages:
    1
    You can try activating Airplane mode for a minute on both devices, then deactivate it and try connecting to Bluetooth again, it will be fine
     
  5. MarkL54

    MarkL54

    Messages:
    4
    Hello everyone! Used this theme. Very comfortably. Everything is alive, bright, compact! It helps automate my business.:)o_O
     

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