Having trouble activating on my new Macbook

Discussion in 'Installation and Configuration of Parallels Desktop' started by HongliW, Jun 12, 2019.

  1. HongliW

    HongliW Bit poster

    Messages:
    1
    Hi there,

    I got a new Macbook a few days ago so I need to activate Parallels Desktop on this new Mackbook. However, after following the instructions that I signed out of my old Macbook, uninstalled that instance of Parallels, copied my PVM files from the old Macbook and attempted to sign back in on the new one, instead of it activating, I was presented with the following error:

    "This license has reached its activation limit and can no longer be used to activate new product copies.
    Please read this article for more information about the license activation limit."

    Could someone please help me solve this problem?
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, I've reset your Parallels Desktop 11 license.
    Please check and let me know if you have any additional questions.
     

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