Hello, I have a MacBook OS X laptop and bought and installed Parallels two weeks ago. Then I had to install Windows XP (that I still had from my "old" Dell PC). I was able to use the software I had installed until yesterday. All of a sudden when I want to open Windows on my Mac I get this error message: [BVirtual machine cannot be started because of the follwoing problems: Parallels Desktop is unable to access the virtual hard disk image file /Users/heidiwalker/Documents/Parallels/Microsoft Windows XP/winxp.hdd. The file is missing, corrupted, or used by other applications[/COLOR][/B] What does this mean and what do I do now? I tried different things but I'm not getting anywhere. May I add that I'm not a techno wiz and had a hard time even installing Parallels and the Windows XP on my Mac. PLEASE HELP ME - I have bought expensive software that can only run with Windows and I'm totally stuck now. Anybody???!!!... I would really appreciate your help . Heidi
Another First Time User I have just installed a free 15-day trial. I followed the instructions and everything worked fine. It opened the Windows window where you click your user name to start. I clicked, and the only response was "ctrl/alt to release mouse" Thats all it does. No further. HELP!!
HEIDI, maybe you installed the 15-day trial, and your two weeks are up? In case you actually purchased the full version, I apologize. Just trying to help!
I have the same problem since upgrading to 3.0 (build 4128). Went to open Parallels, iMac completely crashed (shut down w/out rebooting)...then once I restarted the computer and tried to re-open the program, I got the same error message as Heidi: Have e-mailed Parallels several times about this but so far they haven't responded...
check out this forum, might have your answers.... although I can't seem to fix mine at all.... since I had two hard drives in one and I added more space to it.... my back up is too old.... http://forum.parallels.com/showthread.php?t=13162&highlight=hdd+image+corrupt
