Hi been running Paralles for about a month or so. Upgraded to 3188 and now everything is slow but most importantly my shared folders don't work. Saw the thread about this but I have other things going on as well. the Coherence button does nothing. ( the main reason I even upgraded ) The main problem is the shared folders that was working perfectly before the upgrade. I think I have tried everything, short of uninstalling and reinstalling. In the manual it says nothing about what happens to all your data on the virtual machine. I assume it is all lost. Here are some of the things that are weird. 1) Most of everything in the drop down menus are greyed out including everything under the Devices. 2) The configration editor allows me to add delete ahred folders. have tried every combination of check boxes. I get a error message and am told to contact my network administrator when I try to access the old shortcuts that I put on the desktop. when I add a new folder or try to add a new shared location it doesn't even show up in the virtual machine. 3) I use two programs on this. The primary program is Quickbooks pro manufacturing edition. It opens the company file, that is stored on the shared folder. It still works and opens but when I go to save or backup i get the error message. I have tried to contact parallels. yesterday the tech support line message told me that i was 5th in line. I had another call so had to call back and then the message was changed and now they are nnot taking calls. so I spent the 30 bucks for a per incident. that was yesterday afternoon. got an email reply from the CC company that processes the order but nothing from parallels. How long does it take??? Before that I tried the free email support but couuld not recall my password so I requested that it be sent to me. Got nothing in my inbox so I can't even do that. Thus the 30 bucks. requested the password about 5 thimes now. maybe someon on here can help me. I am williing to pay to get this problem fixed. My business depends on it. Keith Korner www.scareparts.com 614-850-9946 feel free to call my office.