Help Needed!! Not sure where to start!!

Hello,
I have recently encountered multiple issues and I think I have made things worse by trying to fix them.
Issue 1: I can't find or get the WDDM windows driver to install. How do I do that please? I have tried deleting it and then running Parallel Tools but it won't install. Is there a way I can manually only load the driver?.. or a location I can point browse to install it?
Issue 2: I was playing with the Windows video driver as I was trying to get Coherence to work. So step 1 is to get the video driver working first.. refer above. Next.. No matter what I do I can't seem to get coherence working anymore. I'm not sure if it was an Apple OS or Windows 10 update that broke it.
Other actions; I have removed and then reinstalled Parallels. I have also updated to run the Trial version of V12.
Nothing has worked and I really need this working ASAP please so some step by step instructions on how to get this going would be fantastic PLEASE!!!
Thank-you in advance
Regards
Andrew

 

Hi,
check this article http://kb.parallels.com/en/123053, if I understood you correctly, you've got the same issue.
Also One of Win 10 updates was "corrupted" and this issue appeared on a real PC too...