Help! Parallels 10 and Windows 8.1 hangs on login

Discussion in 'Windows Guest OS Discussion' started by LARWORLD, Aug 20, 2014.

  1. LARWORLD

    LARWORLD Bit Poster

    Messages:
    6
    Someone please help. Just upgraded to v10 and now my existing Windows 8.1 VM will not let me log-in. I enter my credentials and then get the "Welcome" message with the spinning circle and then nothing happens. It's been over 10 minutes waiting for this to boot. I also tried shutting the VM down and it did succeed, but it took over 5 minutes to complete.

    I tried resetting the VM and no luck.

    Please help!!!!!!
     
  2. Chris Connor

    Chris Connor Bit Poster

    Messages:
    37
    Sounds like a Windows problem. Can you boot into Safe Mode ok?

    And do you have a backup of your VM just incase?
     
  3. Greg.S

    Greg.S

    Messages:
    6
    Same problem here. I've tried a restart of my VM and a restart of my Mac, no luck. I've submitted a support request to Parallels CS.
     
  4. Greg.S

    Greg.S

    Messages:
    6
    Safe mode boot works - it took a while to find a way to get to it because my VM boots too fast; the way I finally managed to get in was holding shift and pressing restart on the logon page. Not sure this is helping me work out the issue though other than at least I know the OS installation is still good.
     
  5. Greg.S

    Greg.S

    Messages:
    6
    Safe mode with networking also works.

    I noted upon login that I had my Mac desktop icons showing on my Windows desktop which I never had before. I launched the Parallels VM configuration window and unchecked Options > Sharing > 'Shared Profile' and 'Shared Cloud' and I'm now logged in and booted to my Win8 desktop.

    Hope that helps someone else.
     
  6. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Thank you Greg for sharing it with us, we will share it with our Engineering team and will update here soon.
     
  7. LARWORLD

    LARWORLD Bit Poster

    Messages:
    6
    FYI. Just installed the update to 10.0 that was released and the problem came back. So I turned off the Shared Profile and Shared Cloud options and it fixed it right up. There is definitely something wacky going on with those features.

    Thanks.
     

Share This Page