help retrieving file

Discussion in 'General Questions' started by deborahl, Feb 18, 2014.

  1. deborahl

    deborahl Bit poster

    Messages:
    1
    My parallels won't open since I updated to Mavericks. I just need to retrieve a file that I used in parallels. Is there any way to retrieve the file? Is there any
    way i can access my pc files without opening parallels? thanks
     
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Only Parallels 8 and 9 are compatible with Mavericks. If your version is any of those two try reinstalling Parallels by downloading the latest version of 8 or 9 according to what you have and installing it on top of what you have.

    However, if you have an older version of Parallels, I suggest you download the trial of Parallels 9 and use that to retrieve your files before it expires.
     

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