It is very strange company Parallels.... It is already one week I try to ask the support (b'cause I can't connect to Mac mini from Ipad). But no answer...... the only this answer - Hello , Greetings from Parallels Support. We are currently working on the issue that you are facing with Parallels Access while accessing your computer from iPad. We will get back to you once the issue is resolved. Thanks for your time and consideration. Thanks, Prabhat Ranjan Customer Support ||Parallels Parallels #1715433