How do I contact support?

Discussion in 'Account and Subscription Management' started by PaulS38, Oct 1, 2018.

  1. PaulS38

    PaulS38 Bit poster

    I'm very confused.

    This article ( says: "If you have an active trial or paid subscription, you are eligible for phone, chat and email support while your subscription is valid."

    I do indeed have a paid subscription. So, how do I contact support via phone/chat/email?

  2. AJ@Parallels


    Hello PaulS38, For live support, you may reach us at our US toll-free number +1 888 811 2489 (or +1 703 579 0156 internationally). Fees may apply if you are outside of the US. Calls using Click-to-Call or Skype are free of charge (open this link and click on the option 'Show All' to the left near the bottom of the page). For real-time chat support, please refer this link for assistance. We are available 24x7.

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