How do we upgrade Parallels Access when the upgrade feature isn't working?

Discussion in 'General Questions' started by douglerner, Jan 20, 2015.

  1. douglerner

    douglerner Bit Poster

    Messages:
    26
    If I open Parallels Access on my Mac running Yosemite a dialog appears saying "A new version of Parallels Access is available" and that the new version is 2.5.0 and I am using 2.1.1.

    If I click the "Install Update" button all that happens is that some small window opens up with what looks like a blue progress bar, but disappears too quickly for me to read what it said.

    I've tried this several times.

    How do I do the upgrade when the upgrade feature doesn't seem to be working?

    doug
     
  2. NicolaF1

    NicolaF1 Bit Poster

    Messages:
    1
    I have exactly the same problem (Yosemite OS): at every boot I get this annoying popup, even if I choose to skip the version (from 2.1.1 to 2.5.0).
    Is there any log file to examine in order to investigate about the problem?
    Thanks,
    Nic
     
  3. RaymondD1

    RaymondD1 Bit Poster

    Messages:
    2
    I am having the same issue. My iPad keeps telling me my mac version is not up to date.
    Please send help :)

    Raymond
     
  4. RaymondD1

    RaymondD1 Bit Poster

    Messages:
    2

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