How to change an email address when the old address no longer exists

An address belonging to an account cannot be changed if the old address no longer exists. The formalism for change wants to send any instructions to the old address in case of a change. What idiocy! Who knows advice?

 

Hello @HubertL, please follow the KB article https://kb.parallels.com/116540 to change the email address. Thanks, Parallels Team.

 

hi not able to change email id need some support its showing contact support

 

Hello @chaithuchay, please provide the derails asked in personal message.

 

hi @GampaA@Parallels how to send personal message please help i have invoice with me or send me email address or phone number number of support

 

Hello @chaithuchay , on the forum page you will see Inbox, we have messaged you, you can replay to that message.

 

hi @GampaA@Parallels change my mail address from chaithuchay@fastmail.com to chaithuchay@protonmail.com my invoice also shared check and update

 

Hi @chaithuchay Kindly delete this public post, and please don't share your personal details in the public post because of security purpose, please register your new email address with Parallels for changing your email address.