How to install Windows 8 image file on a Virtual Machine?

Discussion in 'Installation and Configuration of Parallels Desktop' started by CharlieS1, Feb 25, 2015.

  1. CharlieS1

    CharlieS1 Bit poster

    Messages:
    1
    Hi all I am new to the forum looking for some help on the installation of Parallels. I have had Parallels running on my machine before but am having to reinstall everything today. I have downloaded my windows 8 from the Microsoft Store that shows up as an exe file on my mac. But when I try to create a new virtual machine, the file does not work. How can i troubleshoot this problem. Thanks!!
    Charlie
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    759
    Hi Charlie,
    If you download Windows 8 or 8.1 from Microsoft store you will receive a .exe file, Windows 8/8.1 installation file with an '.exe' extension can only be used to upgrade an existing Windows Virtual Machine. As you are performing a new Windows install, to create a new Windows Virtual Machine, the .exe installation file will not work.
    Please follow the steps suggested at http://kb.parallels.com/121009 to install Windows 8/8.1 with an .exe file.
     

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