I am asked to enter the old key for activation, but I enter the correct old key but it shows an erro

Discussion in 'Account and Subscription Management' started by xing1, May 7, 2022.

  1. xing1

    xing1 Bit poster

    Messages:
    2
    我的系统版本是:MacOS 12.3.1
    购买的版本为:PD 17(PD16升级。16升级自15)
    我在以前的 Mac 上激活了它,然后我取消了激活并在新的 Mac 上激活了它。我输入了17的激活码,系统提示我输入16的激活码。
    这个账号的注册邮箱是我的license绑定的邮箱,非常急于解决这个问题。
    [​IMG]
     

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  2. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, we have sent you a PM. Please help us with your Parallels Desktop license keys over there.
     
  3. xing1

    xing1 Bit poster

    Messages:
    2
    您好,我在论坛中没有看到 PM,我如何查看您的 PM。很抱歉。
     
  4. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, you will find your inbox in the right top corner. There you will find the DM from us.
     

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