I bought Ultimate mac pack but go no response

Discussion in 'General Questions' started by CynoCain, Mar 29, 2015.

  1. CynoCain

    CynoCain Bit Poster

    Messages:
    3
    I purchased Ultimate mac pack, and the payment was successful.
    But I got no confirm mail or any contact like that.
    I search in my account service and found nothing there.
    How could I get my activity-code thing? Please help me, thank you.
     
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hello CynoCain,

    That shouldn't have happened if the payment was successful.
    Please check your private message as I need some of your personal information to check the records.
     
  3. Specimen

    Specimen Product Expert

    Messages:
    3,244
    Make sure you check your Spam folder!
     
  4. CynoCain

    CynoCain Bit Poster

    Messages:
    3
    Yes, I've been check my spam folder, and I did not found response mail there.
    Does there any other way to check my purchase history thing?
     
  5. Specimen

    Specimen Product Expert

    Messages:
    3,244
    Someone from Parallels already replied to you in this thread and said to check your private messages (here in the forum).
     
  6. CynoCain

    CynoCain Bit Poster

    Messages:
    3
    Yes, I know, and I've replied that message a week ago. Still got no response.
     
  7. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi @CynoCain, please check you inbox, we've resent the message to your.
     

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