I encounter the limit and can no longer be used to activate new product copies

Discussion in 'Licensing and Activation' started by xingyichuan, Sep 22, 2023.

  1. xingyichuan

    xingyichuan Bit poster

    Messages:
    3
    Hello Admin,

    When I active the parallels standard license on my new Mac book Pro, I get below message:
    This license has reached its activation limit and can no longer be used to activate new product copies.

    How can I do? I can't use my Parallels Desktop 17 for Mac Standard Edition anymore, please help me on this.

    Regards,
    xingyichuan
     
    xingyichuan, Sep 22, 2023
    #1
  2. xingyichuan

    xingyichuan Bit poster

    Messages:
    3
    Please help to remove the license on the old mac machine.
     
    xingyichuan, Sep 22, 2023
    #2
  3. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    290
    Hello @xingyichuan
    We have made some changes on our side.
    Kindly try to activate the license again.
    Regards,
     
    Trishna Oobeyram, Sep 22, 2023
    #3
  4. xingyichuan

    xingyichuan Bit poster

    Messages:
    3
    Hello Trishna,

    Thanks for taking care my issue. Now the new Mac machine can active the parallels standard license.

    Regards,
    xingyichuan
     
    xingyichuan, Sep 22, 2023
    #4
  5. EthanR2

    EthanR2 Bit poster

    Messages:
    4
    May I piggyback? Having the same issue. Not sure how, and pretty sure I followed the step to deactivate the right way this time. Getting in touch with Microsoft too. I don't think they'll be able to help and direct me to you.
     
    EthanR2, Sep 23, 2023
    #5
  6. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    586
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
    Pramesh Boodadoo, Sep 26, 2023
    #6
  7. EthanR2

    EthanR2 Bit poster

    Messages:
    4
    Been waiting a bit for a reply in PMs. I'll send you proof of activation from my email. Anybody?
     
    EthanR2, Oct 1, 2023
    #7

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