I just bought Parallels Desktop 3.0 for Mac, and it doesn't work.

Discussion in 'Installation and Configuration of Parallels Desktop' started by shadowmark, Aug 13, 2008.

  1. shadowmark

    shadowmark Bit poster

    Messages:
    1
    I got to the window after the installation assistant window with an ISO image or with the CD that came with the package and when it opened, it said boot from hard drive.....failed, boot from CD/DVD-ROM drive....failed, and boot from floppy drive...
    non-system disk or disk error.
    How do I fix this?
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    is ISO bootable image?
    try to test VM creation on some Linux distributive, for example you can try to download Ubuntu and check is installation is strating
     
  3. clarebrunwin88

    clarebrunwin88 Bit poster

    Messages:
    1
    im having the same problem and am so confused because it just wont install. do i need a disk?
     
  4. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Those messages appear because you're trying to start a Virtual Machine installation without a bootable CD or bootable ISO image of a Operating System.
     
  5. ndelc

    ndelc Bit poster

    Messages:
    5
    I'm having the same problem. I checked to make sure the XP disc was bootable and it was. Basically every time I get to the point where it is supposed to install, I get the following:

    640 KB Base Memory
    524288 KB Extended Memory
    Boot from hard drive... failed
    Boot from CD/DVD-ROM drive... _


    Then it just sits there and does nothing. I've tried ejecting the disc and inserting it again to hopefully get it going, but nothing happens. No keys seem to work. Any other ideas?

    Thanks!
    Nick
     
  6. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Try to create ISO image and use steps to install from CD
    to create ISO
    1. Insert CD/DVD source

    2. Fire up a Terminal, you can then determine the device that is you CD/DVD drive using the following command:

    $ drutil status
    Vendor Product Rev
    MATSHITA DVD-R UJ-835E GAND

    Type: DVD-ROM Name: /dev/disk1
    Cur Write: 8x DVD Sessions: 1
    Max Write: 8x DVD Tracks: 1
    Overwritable: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Free: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Used: 364:08:27 blocks: 1638627 / 3.36GB / 3.13GiB
    Writability:
    Book Type: DVD-ROM

    3. Umount the disk with the following command:

    $ diskutil unmountDisk /dev/disk1
    Disk /dev/disk1 unmounted

    4. Create the ISO file with the dd utility (may take some time):

    $ dd if=/dev/disk1 of=file.iso bs=2048

    5. Test the ISO image by mounting the new file (or open with Finder):

    $ hdid file.iso

    To setup from iso use custom install as described in Parallels Desktop for Mac user guide from http://www.parallels.com/en/download...User_Guide.pdf on page 67 and specify iso image on step 11
     
  7. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Try to create ISO image and use steps to install from CD
    to create ISO
    1. Insert CD/DVD source

    2. Fire up a Terminal, you can then determine the device that is you CD/DVD drive using the following command:

    $ drutil status
    Vendor Product Rev
    MATSHITA DVD-R UJ-835E GAND

    Type: DVD-ROM Name: /dev/disk1
    Cur Write: 8x DVD Sessions: 1
    Max Write: 8x DVD Tracks: 1
    Overwritable: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Free: 00:00:00 blocks: 0 / 0.00MB / 0.00MiB
    Space Used: 364:08:27 blocks: 1638627 / 3.36GB / 3.13GiB
    Writability:
    Book Type: DVD-ROM

    3. Umount the disk with the following command:

    $ diskutil unmountDisk /dev/disk1
    Disk /dev/disk1 unmounted

    4. Create the ISO file with the dd utility (may take some time):

    $ dd if=/dev/disk1 of=file.iso bs=2048

    5. Test the ISO image by mounting the new file (or open with Finder):

    $ hdid file.iso

    To setup from iso use custom install as described in Parallels Desktop for Mac user guide from http://www.parallels.com/en/download...User_Guide.pdf on page 67 and specify iso image on step 11
     
  8. ndelc

    ndelc Bit poster

    Messages:
    5
    Thanks for the help John. When I attempted step #4, creating the ISO file, I got this:

    dd: /dev/disk1: Input/output error
    167516+0 records in
    167516+0 records out
    343072768 bytes transferred in 569.466832 secs (602446 bytes/sec)

    And when I tried the next step of testing it, I got this:

    hdid: attach failed - no mountable file systems


    Any thoughts?

    Thanks!
    Nick
     
  9. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    CD is corrupted somehow, I suppose you need to find another one, may be Microsoft has CD replacement procedure
     
  10. Kerrlin

    Kerrlin Bit poster

    Messages:
    1
    I'm having the same install issues

    John,

    I am having the same issue with the install. I have read your earlier comments and don't think my XP disk is corrupted as I used it successfully when I installed it in the iBook that I have just replaced.

    Any ideas?
     
  11. ndelc

    ndelc Bit poster

    Messages:
    5
    Hi John,

    I got the company to send me a replacement XP disc, and I got a little further but stuck again. This time, it goes through where it says "Setup is loading XXXXX" and it goes through a whole series of things, then it says "Windows is starting up", and then I get an error (see attached screenshot).

    I tried creating an .iso as per your instructions above, and I was successful in creating it, but when I try to install using it, I just get:

    Boot from hard drive... failed
    Boot from CD/DVD-ROM drive... failed
    Boot from floppy drive... failed
    Non-System disk or disk error
    Replace and press any key when ready

    It never gets any further.

    What next?
     

    Attached Files:

  12. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Simple way to test, try to create new VM
    Or restart Mac when Windows CD is in and hold option key, you should see Windows CD selection on screen
     
  13. ndelc

    ndelc Bit poster

    Messages:
    5
    I tested the Windows CD and it appeared just fine after rebooting with Option held down. I'm really needing to get XP installed in Parallels. What else can I do?
     
  14. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
  15. ndelc

    ndelc Bit poster

    Messages:
    5
    I finally got it to work. I had to create a .dmg file of the Windows XP disc. After that it was a piece of cake. I strongly suggest that anyone else experiencing this problem try the process found here: http://kb.parallels.com/en/4664 instead of the above in Terminal. I tried it a few times with Terminal and it was never successful. Using Disk Utility was much easier and worked on the first try.
     

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