i need cancel + refund

Discussion in 'Account and Subscription Management' started by jittra, Jun 29, 2023.

Tags:
  1. LawrenceJ4

    LawrenceJ4

    Messages:
    1
    Please process a cancellation of me subscription reference number
    S16803567
    due to renew in 30 days and I do not want to renew. Haven't used or needed the software in over 3 years but always missed the cancellation deadline or forgotten about it completely.
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    331
    Hello Lawrence,

    Kindly be informed that we have turned off Auto-renewal for your subscription.
     
  3. Addyson

    Addyson Bit poster

    Messages:
    1
    Best Answer
    Hi, I would like to cancel my free trial because I don't need it so that I don't get charged at the end of the free trial. I would also like to cancel my account. My email is addy_park@yahoo.ca
     
  4. PedroV3

    PedroV3 Bit poster

    Messages:
    1
    I was not aware there was a renewal with this service, nor was I reminded of it. I want to cancel and be refunded as I am a student and only used the program once for a class. Reference number 439199143
     
  5. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    312
    Hello @PedroV3
    Please be informed that we have processed a refund.
    Regards,
     
  6. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    312
    Hello @Addyson
    Kindly note that you will not be charged at the end of your trial.
    Regards,
     
  7. AnnetteK

    AnnetteK Bit poster

    Messages:
    2
    I also have an account that I thought I canceled in the past month or so, but I've just received an auto-payment notice. I don't need Parallels for my Mac anymore as I am now running a separate PC. Your website is not allowing me to cancel the account; tell me my password is incorrect. Yet here I am.

    Parallels was terrific when I needed it but I would appreciate help canceling my account now and if there's a refund due, great! Thanks.

    Invoice ID: in_1Oks1lHBax7L5HDfXEpl3cHQ
     
  8. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    448
    Hello,

    Thank you for your feedback.

    As per your account, we can find only Parallels Toolbox which was recently renewed.

    Kindly confirm if you wish refund for Parallels Toolbox.

    Thanks
     
  9. AnnetteK

    AnnetteK Bit poster

    Messages:
    2
    Yes, please, cancel and refund. Thanks!
     
  10. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    448
    Hello Annette,

    As per your request, the refund for the Parallels Toolbox has been initiated. Funds will be credited back within 5-7 business days.

    Thank you and have a nice week!
     

Share This Page