I need my subscription cancelled

Discussion in 'Account and Subscription Management' started by Anastasia3, Jul 20, 2021.

  1. Anastasia3

    Anastasia3 Bit Poster

    Messages:
    1
    Hi there,
    I purchased a subscription on 5 of March 2021 (cleverbridge reference number 263985301) for the whole year. When I was purchasing it, it was said that I can cancel it any time. Can I please have my subscription cancelled and my money returned to the following months starting from now?
    Thank you.
     
  2. GauravJ3

    GauravJ3 Bit Poster

    Messages:
    4
    Did you try contacting support?
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,226
    Hi, could you provide us with the screenshot about canceling the subscription, please?
    We have a Parallels Desktop return policy and can provide with a refund only during the 30 days after purchase.
     

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