I only want to renew 1 out of 3 licenses

Discussion in 'Account and Subscription Management' started by TimS36, Aug 16, 2022.

  1. TimS36

    TimS36 Bit Poster

    Messages:
    1
    Honestly i think having to post something like this on a message forum is a horrible end user experience.

    So community, how do I go about renewing only 1 license out of 3? My renewal is bulking 3 of them together and it appear no way to only pay for one and let the other 2 not renew. The licenses have already expired. I don't use social media so this is the only way to "contact" anyone.
     
  2. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    139
    Hello @TimS36, It is not possible to reduce the license quantities at the time of renewal, unfortunately. In this case, we are requesting you to purchase the new Parallels license key since it was already expired. The only difference is, that you have to reactivate the Parallels Application with the new key. Thanks.
     

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