If I delete my Parallels account, will connected subscriptions get cancelled?

Discussion in 'Account and Subscription Management' started by igor32, Jun 30, 2022.

  1. igor32

    igor32 Bit Poster

    Messages:
    4
    If I delete my Parallels account, will connected subscriptions get cancelled?
     
    igor32, Jun 30, 2022
    #1
  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    409
    Hello, please refer to and follow the steps to turn off auto-renewal for your Parallels Desktop subscriptions. Please refer to and follow the steps to delete the Parallels account. Thanks.
     
    Bhargava@Parallels, Jul 1, 2022
    #2
  3. igor32

    igor32 Bit Poster

    Messages:
    4
    Signed up for Parallels Access via ipad/ios 15.5/apple pay
    None of the above-offered options is available.
    No offered option to unsubscribe. Only alternative subscription plans are offered, and a button to receive renewal receipts. No actual Unsubscribe button is available. The same can be found on iTunes.
    I would like to cancel the subscription and get a refund as well.
    Definitely not happy with this kind of policy.
    Please instruct me on the future steps needed.
    Thanks in advance!
     
    igor32, Jul 9, 2022
    #3
  4. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    409
    Hello, please be informed that Parallels Desktop for Mac App Store Edition and all the products purchased from the Appstore fall under the Apple Sales & Refund Terms and Conditions. Please refer to know about refund policy about products purchased from the Appstore. Thanks.
     
    Bhargava@Parallels, Jul 9, 2022
    #4
  5. igor32

    igor32 Bit Poster

    Messages:
    4
    Thanks, Bhargava for your prompt reply!
    Could you help me at least unsubscribe from the Parallels Access yearly subscription?
     
    igor32, Jul 9, 2022
    #5
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, kindly help us with your purchased reference number to assist you further.
     
    DebasmitaM@Parallels, Jul 9, 2022
    #6
  7. igor32

    igor32 Bit Poster

    Messages:
    4
    Dear DeabasmitaM,
    Please find my purchase details below:
    ORDER ID: MSBZ3JNLH1
    DOCUMENT NO.: 130559514145
    DATE: 30 JUN 2022
     
    igor32, Jul 14, 2022
    #7
  8. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    409
    Please reply to our DM with the Parallels Access license key so that we can assist you further. Thanks.
     
    Bhargava@Parallels, Jul 15, 2022
    #8

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