Imac Screen Frozen

Discussion in 'General Questions' started by RobertA5, Mar 9, 2016.

  1. RobertA5

    RobertA5 Bit poster

    Messages:
    2
    I tried to download AOL software in Parallels and Windows 10 on my Imac. The screen with the download froze so I did a command, option,escape on my keyboard and I get another frozen screen saying no boot device is available, press enter to continue but that does not work. How can I contact by phone anyone at Parallels, I would pay for the support on the phone?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Dear Robert, please share a screenshot of the error message, so that we could help! Please refer to this article to reach Parallels Support. Here are our contact numbers:
    Toll-free: +1 888-811-2489
    International: +1 703-579-0156
    We are here to help!
     

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