ImagegrabberII won't run in 5582

Discussion in 'Windows Virtual Machine' started by bi11, Dec 7, 2007.

  1. bi11

    bi11 Hunter

    Messages:
    112
    I have a stock Parallels XP SP2 (Pro) installation. I tried to open a wmv in imagegrabberII, the error was a box saying "Class not registered", trying to open a second time results in new error. "Either DirectDraw has not been installed or the Video Card capabilities are not suitable. Make sure the display is not in 16 color mode". I checked the display settings, and it is in 32 bit mode. You can duplicate with any wmv file found in "C:\windows\help\tours\windowsmediaplayer\video", imagegraberII can be found at "http://files.filefront.com/ImageGraberIIexe/;6609895;/fileinfo.html"

    tried with and without "experimental" directx shaders enabled
    tried with and without parallels tools installed.
    ran dxdiag, two dll's show up with yellow triangles. d38.dll ver 5.03.0001.094, 12/3/2007 15:04:34 and d3d9.dll ver 5.03.0001.0904 12/3/2007 15:04:32

    This app works in my other physical windows xp machines.

    iMac 20" 2.4ghz core 2 duo
     
    Last edited: Dec 7, 2007
  2. bi11

    bi11 Hunter

    Messages:
    112
    So is an ignored post to mean that the Parallels team is not going to look into the issue?

    btw, I see a lot of 0 reply posts.
     
  3. Eru Ithildur

    Eru Ithildur Forum Maven

    Messages:
    1,954
    Have you opened a trouble ticket?
     

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