Installation of PD 4.0 impossible

Discussion in 'Installation and Configuration of Parallels Desktop' started by stef0668, Dec 19, 2008.

  1. stef0668

    stef0668 Bit poster

    Messages:
    2
    I purchased 4.0 about a month ago.

    After uninstalling PD3 the following occured during installing:

    1. Install tries to opened with the Text Editor (Picture 1.png). My understanding is that this correct.

    2. The error message The document "Install.mpgk" could not be opened is shown (Picture 2.png)

    3. Parallels Installer hangs itself and a Force Quit is needed (Picture 3)

    4. The service people have tried to reestablish a link through a different software to open the install but I am afraid something is corrupt in my Leopard that I cannot fix

    All of these problems don't occur as soon as I reinstall PD3 which still runs OK.

    Please help!!!
     

    Attached Files:

  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    File association in your Mac are wrong - mpkg file should be opened by Installer.app
    from /System/Library/CoreServices
    download any mpkg file from internet and associate it with application above, after that start Parallels Desktop
     
  3. stef0668

    stef0668 Bit poster

    Messages:
    2
    Thank you

    Looks like this was it. After 4 weeks of back and forth with your service people the answer was so near. It is installing as I write this. Thanks for the prompt answer.
     

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