1. Mac OS Version- Mac OS X 10.6.7 2. Parallels Build #6.0.12090 3. What kind of computer- Mac 2.5GHz Quad Core Intel I5 4. Total Physical RAM- 4GB 5. Hard Drives- 1 500GB 6. If you are using a BootCamp configuration or not- No 7. Did you upgrade from a BETA- No 8. With what Build did the problem start- New installation 9. If Parallels Tools are installed- Not sure 10. Anything you have tried to get things working- repeating process 11. Anything specific about your set-up you think we should know- no 12. If you are crashing, upload some crash logs- NA 13. If you are getting an error message type it in and then attach a screenshot. NA 14. If you are having issues with a specific component (i.e. mouse, keyboard, monitor) tell us what it is. NA I'm trying to install Parallels on a new iMac and can get to the point where it's reading the Windows CD and asking me to choose "enter" or "exit", etc. I am able to get the keyboard to work and then after a certain point, the keyboard no longer responds, even if I press the keys under the "virtual windows" screen. Any ideas? Thanks for the help.