Internet connection under Parallels

Discussion in 'Parallels Website and Forum' started by ambarbansal, Aug 17, 2008.

  1. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    I am unable to connect to Internet in Windows XP. What should I do ?
    I have tried lot of changes in config of network adapter (Default, Host, Wireless, Shared) , but none seem to work. What additional information is required ? Below is the log from the file that has most settings.

    I think this problem occurred due to some update...(dont know which one).

    Thanks,
    Ambar
    --------------- Host PC information ------------
    ---Primary OS version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386---End of Primary OS version
    ---Processor(s) info:
    MacBook2,1
    Number of CPU: 2
    ---End of Processor(s) info
    ---Memory info:
    User memory: 874053632
    ---End of Memory info
    Home directory: /Users/EktaTanyaMendhi
    Display:
    Session: local
    Vendor:
    Memory size: 1024
    ----------- End of Host PC information ---------
    ------------ Guest system configuration ------------
    Current configuration (8b0b6b):
    OS type: Windows XP (135)
    Boot: c
    Memory: 512 Mb
    Memory block size: 2^10
    Overall memory limit: 704
    Monitor base: 0xec000000
    Memory working set : current=0x20000, maximum=0x20000
    Monitor host speed: 1406
    Timer resolution: 1
    Refresh rate: 40
    Use opt cmos: 1
    Time schema: 1
    Timer adjusting schema: 0
    Time period scale: 10000
    Minamal timer tsc ticks: 500000
    Halt tsc ticks ignore: 1
    Portion slow timer: 4
    Portion plan timer: 1
    Acceleration level: 2
    Smart application acceleration: 1
    Smart kernel acceleration: enable=1, state=777
    Smart kernel mode #2: 1
    Fast stub parameter: 0xffffffff
    Fast system call: 0
    Fast system call #2: 1
    Multi frame parameter: 4
    Hack parameter: 4
    Bit D remap: 1
    Ignore interrupts parameter: 0
    Minimal async time: 0
    Enable write-back disk cache: 1
    Strong checks: 0
    Full LDT map: 1
    VM was resumed: 0
    PC speaker: 1
    Screen resolution: 1194x642x32 (stretch: 1x1)
    Vesa mode: 0x1fe
    FDD0: type=12, insert=1, path=/Users/EktaTanyaMendhi/Library/Parallels/Microsoft Windows XP/unattended.fdd
    IDE0: HDD, type=1DE, cyl=65016, head=16, spt=63, path=/Users/EktaTanyaMendhi/Library/Parallels/Microsoft Windows XP/winxp.hdd
    IDE1: CD-ROM, type=CD, insert=1 path=Default CD/DVD-ROM
    Network: type=RTL8029(AS), mem=0, port=0x300, irq=3 mac=00359dff9d14
    Sound: 1
    PCI: devices=0x61
    -------- End of guest system configuration ---------
    ------------------- Print buffer -------------------
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    [Time elapsed from VM start : 4.920 second(s)]
    E054.01.001
    ---------------- End of print buffer ---------------
    -------------- Guest processor state ---------------
    Inhibit Mask=0

    CS=0008 [0000FFFF 00CF9B00] V=1
    SS=0010 [0000FFFF 00CF9300] V=1
    DS=0023 [0000FFFF 00CFF300] V=1
    ES=0023 [0000FFFF 00CFF300] V=1
    FS=0030 [F0000001 FFC093DF] V=1
    GS=0000 [0000FFFF 00009300] V=1

    EAX=0000DEF5 EBX=FFDFF000 ECX=FFDFFC50 EDX=80010031
    ESI=80558E20 EDI=80559080 EBP=FFDFF980 ESP=805502F8
    EIP=806F372A EFLAGS=00000217

    LDTR=0000 [00000000 00000000] V=0
    TR=0028 [200020AB 80008B04] V=1
    GDTR=8003F000(000003FF)
    IDTR=8003F400(000007FF)

    CR0=8001003B
    CR1=00000000
    CR2=7C90361D
    CR3=00039000
    CR4=00000698

    0008.806F372A C3 ret

    0010.805502F8 01D0 822D 1038 8225 0100 0000 0324 8055 F048 8216
    ----------- End of guest processor state -----------
    Problem report - End
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    put here
    ifconfig -a from Mac OS
    and
    upconfig /all from Windows
     
  3. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Thanks John. Could you direct how I could get the information you requested?
     
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    in Mac OS
    open Terminal from Applications/Utilities
    ifconfig -a
    in Windows Start -Run cmd
    ipconfig /all
     
  5. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Windows

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ektatanyamea4a1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : busy4.on.cogeco.ca

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : busy4.on.cogeco.ca
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-35-9D-FF-9D-14
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : August 24, 2008 1:19:50 AM
    Lease Expires . . . . . . . . . . : August 24, 2008 2:19:14 AM
     
  6. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Mac

    MAC : IFCONFIG -a

    Last login: Sat Aug 23 21:09:40 on console
    Welcome to Darwin!
    ekta-tanya-mendhis-computer:~ EktaTanyaMendhi$ ifconfig -a
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:19:e3:42:dc:0a
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:b3ff:feb4:111d%en1 prefixlen 64 scopeid 0x5
    inet 192.168.1.101 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1c:b3:b4:11:1d
    media: autoselect status: active
    supported media: autoselect
    wlt1: flags=41<UP,RUNNING> mtu 1500
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
    lladdr 00:1c:b3:ff:fe:82:90:5c
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::201:23ff:fe45:6789%en2 prefixlen 64 scopeid 0x8
    inet 192.168.2.1 netmask 0xffffff00 broadcast 192.168.2.255
    ether 00:01:23:45:67:89
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::210:32ff:fe54:7698%en3 prefixlen 64 scopeid 0x9
    inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
    ether 00:10:32:54:76:98
    media: autoselect status: active
    supported media: autoselect
    ekta-tanya-mendhis-computer:~ EktaTanyaMendhi$
     
  7. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Switch to Shared Networking
    In Windows -
    In NIC properties set IP address o be assigned by DHCP, and DNS servers too

    in Start -run -cmd
    ipconig /release
    ipconfig /renew
     
  8. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Doesnt work...

    Hi, It doesn't work still.

    Thanks,
    Ambar

    The Apple config download is:

    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:19:e3:42:dc:0a
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:b3ff:feb4:111d%en1 prefixlen 64 scopeid 0x5
    inet 192.168.1.101 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1c:b3:b4:11:1d
    media: autoselect status: active
    supported media: autoselect
    wlt1: flags=41<UP,RUNNING> mtu 1500
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
    lladdr 00:1c:b3:ff:fe:82:90:5c
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::201:23ff:fe45:6789%en2 prefixlen 64 scopeid 0x8
    inet 192.168.2.1 netmask 0xffffff00 broadcast 192.168.2.255
    ether 00:01:23:45:67:89
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::210:32ff:fe54:7698%en3 prefixlen 64 scopeid 0x9
    inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
    ether 00:10:32:54:76:98
    media: autoselect status: active
    supported media: autoselect

    ------------------------
    Windows download is:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ektatanyamea4a1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-35-9D-FF-9D-14
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 10.211.55.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 10.211.55.1
    DHCP Server . . . . . . . . . . . : 10.211.55.1
    DNS Servers . . . . . . . . . . . : 10.211.55.1
    Lease Obtained. . . . . . . . . . : August 24, 2008 7:02:49 PM
    Lease Expires . . . . . . . . . . : August 31, 2008 7:02:49 PM
     
  9. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Do you have antivirus in Windows?
    Can you access Internet from Firefox - download it from mac OS side and install in Windows, if you can , than probably antivirus or third party Firewall is blocking access
     
  10. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Yes, I do have anti-virus in windows. But it has always been there. Somehow the internet access in Windows stopped after a software update. I am not clear what you are suggesting:
    (1) Try accessing internet from firefox browser in windows with current anti-virus / firewall OR
    (2) Shut down anti-virus in windows and access with existing internet explorer

    Thanks,
    Ambar
     
  11. macrg

    macrg Bit poster

    Messages:
    2
    Me Too

    Ambar:
    I have had the same problem on both my Mac Pro and my Macbook Pro. They both happened after the last critical update of XP was done (the one after SP3). My solution was to do a Windows System Restore to a point in time before the last update on both computers and to turn off the automatic update feature in XP. Not a good solution but at least my computers are both working again. I will not try another XP update until Parallels has a new update.
     
  12. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    The problem is not to disable antivirus, but to correctly set up it,
    I hope antivirus software support has correct instaructions
     
  13. macrg

    macrg Bit poster

    Messages:
    2
    Not helpful

    Simply saying that one should set up the antivirus "properly" is not very helpful. I use Webroot and used a standard setup which has always worked before.
     
  14. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    I do not know settings for webroot, but it seems exatcly it is blocking IE
     
  15. ambarbansal

    ambarbansal Bit poster

    Messages:
    7
    Anti-virus

    Do you think internet access will work if I switch off anti-virus in windows?
     
  16. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Probably the best way is to check, you can always install it back, if it fails
     

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